This Privacy Policy describes how Sima (“Sima”, “we”, “us” or “our”) handles personal information when you visit our websites, create or use a Sima account, build or publish projects, communicate with us, or otherwise use services provided through Sima.
The specific information processed can depend on which Sima features you use and how your workspace or published project is configured.
Scope
This Privacy Policy applies to personal information processed in connection with Sima’s websites, accounts, visual builder, project management features, publishing services, Help Center, support services and other Sima-operated product experiences that link to this policy.
A website or application created and published by a Sima customer may collect information from its own visitors or users. In those situations, the Sima customer may determine why that information is collected and how it is used. Their own privacy policy may also apply.
03 How we use information
We use personal information as reasonably necessary to operate Sima and provide the services you request.
- Create and maintain accounts and workspaces.
- Provide the visual builder, publishing and other product functionality.
- Authenticate users and maintain account security.
- Process subscriptions and administer paid services.
- Respond to support, account and general enquiries.
- Maintain reliability, investigate errors and prevent abuse.
- Understand and improve how Sima is used.
- Communicate important product, security, account or service information.
- Comply with applicable legal obligations and enforce our agreements.
Where applicable law requires a specific legal basis for processing, that basis may depend on the activity involved, such as performing our agreement with you, complying with law, pursuing legitimate interests, or relying on your consent where required.
04 How information is shared
We do not disclose personal information simply because it is commercially valuable to another company. Information may, however, be shared when necessary to provide or protect Sima.
Service providers
We may use service providers to support infrastructure, hosting, communications, payments, security, analytics and other operational functions. They may process information on our behalf for those purposes.
Workspace members
Information associated with a shared workspace or project may be visible to other people who have been granted access to that workspace or project according to their assigned permissions.
Legal and safety reasons
We may disclose information when reasonably necessary to comply with law, respond to valid legal process, protect Sima or others, investigate fraud or abuse, or enforce our agreements.
Business transactions
If Sima is involved in a merger, acquisition, financing, reorganization, sale of assets or similar transaction, information may be transferred as part of that transaction subject to applicable law.
05 Your projects and content
You may provide content to Sima when building or managing a project. This can include text, images, files, structured records, configuration and other project material.
Sima processes this content to provide the functionality you request, such as storing a project, rendering it in the editor, publishing a version or making it available to people who have permission to access it.
If you use Sima to collect personal information from visitors or users of your own published website, you are responsible for determining what notices, permissions or other requirements apply to that collection.
Cookies and similar technologies
Sima may use cookies, local storage and similar technologies where needed to operate the service. These technologies can support functionality such as authentication, security, session management and preferences.
If optional analytics or other non-essential technologies are enabled, additional information about those technologies and available choices should be provided through the relevant cookie or consent controls.
07 Data retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing the service, maintaining appropriate business and security records, resolving disputes and meeting legal obligations.
Different categories of information may be retained for different periods depending on their purpose, sensitivity, account status and applicable legal requirements.
08 Security
We use administrative, technical and organizational measures intended to protect information against unauthorized access, loss, misuse or alteration.
No online service can guarantee absolute security. You are also responsible for protecting your account credentials and for using appropriate permissions when sharing access to projects and workspaces.
If you believe you have discovered a vulnerability or security issue involving Sima, use the dedicated security reporting route rather than ordinary product support.
Report a security issue 09 International data transfers
Sima and the service providers supporting the product may process information in countries other than the country where you live.
Where applicable law requires safeguards for an international transfer of personal information, we take steps intended to use an appropriate transfer mechanism or other legally recognized protection.
10 Your privacy rights
Depending on where you live and subject to applicable exceptions, you may have rights regarding personal information about you.
- Request access to personal information.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Request a portable copy of certain information.
- Object to or request restriction of certain processing.
- Withdraw consent where processing relies on consent.
- Lodge a complaint with an appropriate data-protection authority.
These rights vary by jurisdiction and may not apply in every situation. We may need to verify your identity before completing certain requests.
Contact us about a privacy request 11 Children
Sima is not intended to be used in violation of applicable age requirements. If you believe personal information relating to a child has been provided to Sima inappropriately, contact us so the situation can be reviewed.
12 Changes to this policy
We may update this Privacy Policy when Sima changes or when legal, regulatory or operational requirements change.
When the policy is updated, the “Last updated” date at the top of this page will be changed. Where required, we may provide additional notice about material changes.